Senior Support Consultant

Adapt IT

Senior Support Consultant

Location Johannesburg, South Africa
Employment Type Full Time
Seniority Level Senior
Experience 3 to 5 years
Remuneration  
Remuneration Type Cost to company
Remuneration Frequency Monthly
Benefits -
15/10/2020 Reference Number: ADA4212172242

Skills

  • Consulting
  • SQL
  • tSQL

Job Description

DBA Functions within Microsoft SQL Server within the ICAS product at clients and ADAPT IT Education.

The candidate should have good interpersonal relations, be client focused, be a team player and have an analytical approach to problem solving.

 

Primary Responsibilities for the Role

  • Good Microsoft SQL Server product knowledge.
  • Microsoft SQL Server Database Administration (DBA).
  • Excellent T-SQL Skills.
  • System administration.
  • Terminal services
  • Excellent understanding of implementing backup & recovery procedures.
  • Excellent knowledge of performance tuning for Microsoft SQL Server
  • Installing Microsoft SQL Server
  • Strong analytical skills
  • Understanding of working as part of a multi-disciplinary project team
  • Logical approach and excellent problem-solving skills
  • Must be able to travel (national and international)
  • Required to maintain and debug Stored Procedures, Functions, Triggers and Views
  • Produce detailed specifications
  • Understand and setup SQL Jobs and DTSx jobs
  • Good testing skills
  • Create Test Cases
  • API’s
  • Microsoft Office
  • Technical support via our online logging system or telephone.
  • Must be able to understand clients’ business operations and how they can best use ICAS software.
  • Interpret client needs, plus configure and support the software solutions to an agreed pre-defined blueprint
  • Coordinate and provide technical ongoing support to Company systems and reagents: pre-installation, technical installation, configurations, connections, training on customer site
  • Identify internal and external customer training needs, evaluation of proposed solutions, development of documentation and implementation plans, and successful execution based on established timelines.
  • Complete all project and operational tasks assigned to you by due deadline
  • Take ownership of, and motivate, to management and HR, an annual self-enrichment training

Minimum Qualification and Experience Requirements

  • Minimum 5 years of experience in a technical Support position
  • Minimum 5 Years of experience with SQL
  • Minimum 5 Years of experience in a Software Support Environment
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