Role:
A Sectional Title Credit Controller is required in the Durban South area.
General Duties and Responsibilities
- Monthly reporting to Trustees on arrear levies
- Corresponding with Owners / Trustees regarding arrear accounts – reminders, final demands and telephone calls
- Resolving levy queries – telephonically, via e-mail and walk in clients
- Preparation of breakdowns of levy accounts
- Negotiating settlement plans between Owners and Trustees
- Sending correcting journals to bookkeepers
- Sending out monthly levy statements
- Handing over arrear accounts to Attorneys – draw up resolution, provide supporting documents, provide client details and email instruction to take action.
- Corresponding with Attorneys / Trustees regarding active legal matters
- Handing over arrear accounts to CSOS – draw up resolution, compete CSOS application from and forward CSOS to take action
- Corresponding with CSOS / Trustees regarding active CSOS matters
- Calculating interest on legal matters
- Processing refunds due to Owners
- Calculating figures for levy clearance certificates
- Investigating suspense accounts
- Updating Age Analysis for AGM
- Updating Owners information on database
- Legal Fees – send journals to junior bookkeepers, request payment from senior bookkeepers and advise owners
General Knowledge, Skills and Abilities
- Reliable
- People orientated person
- Good telephone etiquette
- Solid communication skills
- Strong organisational skills
- Ability to flourish in a fast-paced organisation and willing to adapt to change.
- Demonstrate a positive, can-do attitude.
Requirements
- Grade 12
- Computer literate
- Body Corporate Knowledge
- Credit Control experience
- 5 years (Sectional Title Environment)
- Pastel
- Microsoft Office
- Must reside in the Durban South Area
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