We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
- Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker Services
- Dealing with general Agri Asset insurance and policy specific enquiries, and amendments
- Adhering to underwriting and regional criteria requirements
- Managing the expectation on expected turnaround times for already submitted requests
Minimum Requirements
- Grade 12 (Matric) with
o Minimum 50% for Maths
o Average score of 50% in all other subjects - Relevant insurance qualification would be advantageous at NQF 5 / RE5
- 2 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageous
- Experience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance and accreditation standards
- Conduct efficient administration
- Optimising work processes
Personal Attributes
- Customer Service
- Team Support
- Communicates effectively
- Situational Adaptability
- Action Oriented
Working Hours
- 08h00 – 17h00 Monday to Friday
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.