Call Centre / Switchboard Operator


Call Centre / Switchboard Operator

Location Johannesburg, South Africa
Employment Type Full Time
Seniority Level Junior
Experience 0 to 5 years
Remuneration Type Basic + Commission
Remuneration Frequency Monthly
Benefits Medical Aid Contribution; Commission; Stand-by allowance; Performance Bonuses; Annual Bonuses
23/09/2020 Reference Number: WAL2982270309
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  • Consulting
  • Administrative
  • Clerical
  • Cold Calling
  • Screening Calls
  • Customer Service
  • Reception
  • Computer Skills
  • Personal Assistance
  • Switchboard

Job Description

This position is a newly created role, a great opportunity for Inexperienced Call Centre / Customer Services Agents to join a dynamic company full training will be provided. The successful candidate will be responsible for answering and directing telephone calls as well as receiving and directing visitors?


  • Cancelling and retaining customer orders
  • Liaising with external parties via phone and email
  • Working closely with internal teams ensuring customer receive a smooth service
  • System administration, ensuring to enter details accurately and cancel customer orders correctly
  • Keeping other teams updated on any cancelled orders
  • Dealing with customer over the phone, providing a professional service
  • Assisting with administration where required

The suitable candidate:

  • Strong communication skills with the ability to communicate on all levels
  • Professional telephone manner
  • Team player
  • Strong organisational skills
  • Good time management
  • Ability to work well under pressure
  • No Experience required

If you would like to find out more details about the above roles, please send your CV to or WhatsApp us at +27 67 226 0063 we will get back to you.

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