Call Centre / Switchboard Operator

waltechsolutions

Call Centre / Switchboard Operator

Location Johannesburg, South Africa
Employment Type Full Time
Seniority Level Junior
Experience 0 to 5 years
Remuneration  
Remuneration Type Basic + Commission
Remuneration Frequency Monthly
Benefits Medical Aid Contribution; Commission; Stand-by allowance; Performance Bonuses; Annual Bonuses
23/09/2020 Reference Number: WAL2982270309
Apply Now

Skills

  • Consulting
  • Administrative
  • Clerical
  • Cold Calling
  • Screening Calls
  • Customer Service
  • Reception
  • Computer Skills
  • Personal Assistance
  • Switchboard

Job Description

This position is a newly created role, a great opportunity for Inexperienced Call Centre / Customer Services Agents to join a dynamic company full training will be provided. The successful candidate will be responsible for answering and directing telephone calls as well as receiving and directing visitors?

Duties:

  • Cancelling and retaining customer orders
  • Liaising with external parties via phone and email
  • Working closely with internal teams ensuring customer receive a smooth service
  • System administration, ensuring to enter details accurately and cancel customer orders correctly
  • Keeping other teams updated on any cancelled orders
  • Dealing with customer over the phone, providing a professional service
  • Assisting with administration where required


The suitable candidate:

  • Strong communication skills with the ability to communicate on all levels
  • Professional telephone manner
  • Team player
  • Strong organisational skills
  • Good time management
  • Ability to work well under pressure
  • No Experience required

If you would like to find out more details about the above roles, please send your CV to hr@connectcutcallcentresolutions.co.za or WhatsApp us at +27 67 226 0063 we will get back to you.

Apply Now
Report this job
If you want to apply for the advertised job, please contact the company at the top of the page. Don't contact Ditto Jobs.