Minimum Qualification

Matric or NQF level 4

Preferred Qualification

• Estate Agencies Affairs Board Competency Certificate (NQF Level 4)
• Tertiary qualification (BCom) advantageous

Required work experience

• 5+ years' experience in Property and Retail Management
• OHSA knowledge and its application
• General building maintenance
• Functional knowledge of procurement processes and procedures
• Green building management

Role responsibilities:

Property Management

• • Understand which space is available for rent and identify which tenants can be upgraded from their current space to maximize tenancy
  • Responsible for managing the facilities of the identified retail or commercial space, ensuring the regular maintenance is upheld in line with compliance regulations
  • Where necessary, propose projects to improve the identified location and, where approved, participate in site meetings as required by the Project Manager.
  • Be knowledgeable on the status of any projects which may be ongoing at the identified locations
  • Create a maintenance schedule for identified locations/building
  • Implement and manage the planned maintenance schedules
  • Responsible for building and maintaining sound relationships with the tenant base
  • Responsible for ensuring tenants are trading in accordance with their leases
  • Monitor the trading densities of tenants and encourage marketing initiatives or other improvements where appropriate
  • Conduct daily building inspections across all locations (refuse area, gardens, parking, entrances, cleanliness, etc.)
  • Prepare for, attend, and participate in meetings with superiors to report on various Property Management and Leasing functions
  • Attend to any administrative tasks related tenants e.g. ensure all FICA documents are timeously received and contracts are set up
  • Manage external service providers, ensuring excellent service within budget constraints
  • Responsible for credit scoring of tenants, and ensuring all relevant documentation is obtained from the MDA system, ensuring the go ahead to sign the lease agreement

Revenue Growth

• • Increase the revenue base of identified locations by managing the lease agreements in order to conclude new deals and retain existing tenants via renewals
  • Ensure maximum occupancy rate by marketing vacant space and finding suitable tenants
  • Manage and ensure that exhibition income, gift voucher sales and pop-up stores’ rental is maximised
  • Ensure budgeted renewal increase targets are achieved
  • Ensure that renewals are negotiated and finalised 6 months before expiry date
  • Ensure accuracy of documentation when reviewing leases and all documentation is aligned with FICA and compliance requirements
  • Ensure that vacating tenants are vacated timeously both physically and on MDA, and ensure all checklist forms are completed and signed off
  • Responsible for ensuring that vacate inspections and any reinstatements are finalised in set time frames
  • Ensure that vacant units are in lettable condition, as soon as a tenant has exited

Financial Management

• • Complete and submit monthly reports which include but not limited to - occupancy, leasing expiry, tenant schedules, arear accounts, etc.
  • Responsible for monitoring and managing the overall finances for the centre
  • Prepare the annual budget for approval and monitor on an ongoing basis, and ensure monthly tracking of the annual budget
  • Ensure all administrative documents have been sent to the finance department on time to activate any new tenants in line with lease agreement information
  • Conduct pre-billing audits on the utility payments to ensure payments received align with invoices
  • Compile a monthly financial report ensuring all relevant data included for Head Office as specified and changed
  • Assist Credit Controller/s in managing arrears

Staff Management

• • Effectively manage the on-site maintenance team to ensure costs are in line with approved budget
  • Monitor and manage the onsite services team
  • Manage expenses and achieve budgeted Net Property Income targets

Compliance

• • Ensure that all Health and Safety is in line with compliance requirements
  • Maintain accurate records with regards to annual inspection of equipment and general preventative maintenance
  • Establish and maintain a safe, clean, attractive and effective environment for all tenants

Ad hoc

• • Any other tasks necessary for the conduct of the employer’s business, as the employer may, from time to time, direct