CallForce is an award-winning BPO service provider, delivering innovative and customised contact centre solutions from South Africa to the global market. We have an exciting and rewarding opportunity for an experienced Campaign Manager. You will be managing a thriving outbound sales team and have the opportunity to work with high profile clientele.

Campaign Management Drive performance targets Sales forecasting KPI Management Employee incentives Employee Wellness Recruitment and talent management Reporting and analytics Succession and Retention Client management   YOU WILL NEED 3-5 years outbound sales campaign management Experience in the Contact Centre environment Good networking and relationship building To collaborate with multiple departments to drive strategic objectives. Sound Judgement and decision-making abilities. Understanding of a target driven operations department

<ul>
<li>Campaign Management</li>
<li>Drive performance targets</li>
<li>Sales forecasting</li>
<li>KPI Management</li>
<li>Employee incentives</li>
<li>Employee Wellness</li>
<li>Recruitment and talent management</li>
<li>Reporting and analytics</li>
<li>Succession and Retention</li>
<li>Client management</li>
</ul>
 
YOU WILL NEED
<ul>
<li>3-5 years outbound sales campaign management</li>
<li>Experience in the Contact Centre environment</li>
<li>Good networking and relationship building</li>
<li>To collaborate with multiple departments to drive strategic objectives.</li>
<li>Sound Judgement and decision-making abilities.</li>
<li>Understanding of a target driven operations department</li>
</ul>