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Front of House/Head Waitron (Hospitality Industry)
ABC Worldwide
Cape Town, South Africa
Basic
Full Time
7000 - 9000
Junior / Mid
2 years - 3 years
Skills and Industries
Job Description
Guest Relations
Meeting & Greeting of Guests & Visitors
Check-in of Guest into accommodations
Hosting guests
Maintaining standards
Coordination of all guest activities with relevant staff
Ensure the highest standard of service
Maintaining a productive & happy work environment
Following standard Operation Procedures
Food and Beverage
Efficient Breakfast, lunch & dinner table service
Working on the Point - of - sale system
Invoicing of Guests
Assisting with Weekly & Month - end stock takes
Food & Beverage issuing and invoicing
Assist in the ordering of supplies for Bar/Restaurant
Ensure that all items are charged, and the Cafe?/Restaurant outlet is profitable
Assist wedding planners & Coordinators
On the ground coordination of service providers
Housekeeping and Maintenance
General upkeep of facilities
Assisting with housekeeping standards & hygiene in Guest accommodation
Assist with room checks
Reporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
Assist with conferences and special events
Assist with weddings.
Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.
Representing the company in a professional manner at all times.
Providing the Guests with an unforgettable experience.
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