Operation Manager

SET Recruitment Consultants

Operation Manager

Location Grand Baie, Mauritius
Employment Type Full Time
Seniority Level Mid Senior
Experience 5 to 10 years
Remuneration Type Cost to company
Remuneration Frequency Monthly
Benefits -
25/06/2020 Reference Number: SET204107456
Apply Now


  • Stock Control
  • Operations
  • SAP Logistics

Job Description

Operations Manager


Management of both sea-side and landside operations


  • Efficient management of the operations team’s activities
  • Oversight of daily tracking reports
  • Oversight and management of transporters
  • Management of daily document clearing and intervention on delays
  • Ensuring commercial invoicing is processed
  • Liaison with accounts department on all invoicing and providing logistics support to accounts
  • Arranging stock inspections
  • Management of all inputs to SAP workflow for each deal
  • Oversight and control of historical deals on Monday.com
  • Always ensure good client and supplier relations


Administrative duties


  • Ensuring all deals are closed out at month end
  • Ensure timeous submission of all documentation to billing dept
  • Follow up on outstanding POD’s
  • Generating of PO’s and issue to suppliers
  • Assist in month end job card billing process
  • Keep management updated of all the Billable work done for the month through updating a spread sheet.
  • Ensure contractor HSSE compliance


Stock management


  • Oversight of stock holding throughout the supply chain
  • Updating stockholding records


HR management


  • Processing leave applications
  • Management of staff overtime and standby
  • Attending to grievances


Tasks to be performed to deliver the required outputs.


Quality client service


  • Coordinating of communications through to clients
  • Prioritise urgent client requests and follow-ups
  • Ensure all client reporting deadlines are met


Provide all information


  • Scanning and attaching of paperwork to be completed throughout the month
  • Get staff into a regular routine with regards to handing if of paperwork and pods
  • Ensure timeous submission of job cards to billing dept, within three days of deal completion
  • Follow up on outstanding POD’s
  • Follow up and give client constant feedback
  • Assist in month end deal billing process
  • Constant business support updates and feedback to management


Co-operation with other internal and external parties and identify business growth


  • Internal and client stock maintenance
  • Responsible for recording and management of stock holding
  • Control Stock register
  • Ensuring all contractor vehicle and HSSE documentation is compliant
  • Ensure loading delays are effectively communicated to both contractors and client
  • Management and reporting of any HSSE incidents both internally and externally


Knowledge required doing the job


  • Strong administrative background
  • Strong Logistics background
  • Financial background would advantageous
  • PC Literate on SAP an advantage
  • Knowledge of computer hardware and software an advantage
  • HSSE understanding


Skills / Abilities required doing the job


  • Good people skills.
  • Good verbal, written communication, and presentation skills.
  • Ability to analyse customer needs and devise solutions.
  • Good decision-making skills.
  • Strong negotiation skills.
  • An ability to handle pressure.
  • Strong problem-solving and conflict-handling skills.

Personal attributes required for this job.

  • Assertive
  • Result driven
  • Proactive – self starter
  • Strong communicator
  • Team player
  • Attention to detail
  • Good interpersonal skills
  • High stress tolerance
  • Dedicated
  • Adaptable
  • Mature


  • At least 3 years administrative experience
  • 3 years Logistics experience
  • Exposure to the mining environment is advantageous

Job specific requirements.

  • Requires flexibility to work long hours and after hours.
  • Any other instruction handed down by the line manager from time to time.

Company Description

Mauritian based GBC1 company incorporated in 2015

Trading commodities are extensive and client product offering has grown significantly since inception due to the hands-on approach employed by the company.

Being based close to the largest logistics centre in the Indian Ocean and having a network of logistics and warehouse associates on the African continent, client is a natural partner for any company looking to import to, or export from, the African continent.

Apply Now
Report this job
If you want to apply for the advertised job, please contact the company at the top of the page. Don't contact Ditto Jobs.