Job brief (Lead Generation)
We are looking for enthusiastic and easy to understand telemarketers to generate sales EOI’s
or live transfers by cold calling Australian households. You will be responsible for influencing
potential customers within the realm of Private Health Insurance, General Insurance,
Finance, Superannuation and more.
A successful telemarketer must be friendly and persuasive. They must be able to understand
the customer’s requirements in a short time and present solutions that meet their needs. The
ideal candidate will also be patient and cool-tempered to deal with aggressiveness and
complaints.
The ideal candidate will be able to overcome objections, answer questions, know when to
close whilst maintaining professionalism and being consistently likeable.
The goal is to promote business growth by expanding the company’s clientele
Requirements and skills
- Cold calling people using a given phone directory to sell products promote services.
- Using scripts to provide information about product’s features, prices etc. and present them
benefits - Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone
systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented
- Patient and able to handle customer rejection.
Working hours: 01h00am – 10:00am (night shift)
They will be working Monday – Friday
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from south Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs serving offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities while focusing on human development.