Description
To develop, implement and maintain sourcing strategies for Inbound and Outbound Logistics Providers to reduce Total Cost of Ownership (TCO).
SAFETY, HEALTH, ENVIRONMENT AND QUALITY
- Identify and assess level of issue based risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc.
- Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
- Manage SHEQ compliance within the Department/Section through effective use of the Toolbox
- Utilise the Information Management System (IMS) to analyse, identify trends, initiate, mitigate, investigate and report SHEQ status
- Ensure group compliance with Railway Safety Regulator licensing and other requirements
- Establishment, renewal and negotiation of Property Lease agreements – logistics related assets
- Conduct service provider reconciliations, capturing and confirm with finance department for payment.
Policies and Procedures:
- Develop the customer service policy
- Implement/Review Contract Management Policies and Procedures
- Manage adherence to procurement procedures
PEOPLE
Manage the Section:
- Ensure an enabling climate/culture
- Manage labour stability by minimising labour turnover
- Manage performance against set targets and competencies
- Ensure IDP’s are linked to performance results and implemented as per plan
- Conduct career discussions and implement actions with all identified talent (quarterly)
- Ensure discipline is maintained (absenteeism, lateness, overtime, misconduct, etc.)
- Coach and counsel people to ensure improved performance levels
- Appoint new people against Job Profiles
CUSTOMERS
Customer Relations:
- Manage relationships with key stakeholders
- Interact with customers and familiarise yourself with operational concerns and any inherent peculiarities
- Provide customer service and ensure customer satisfaction and competitive practice throughout the Client’s environment
- Achieve agreed KPI targets
- Implement Raw Materials & Logistics Customer Complaints System
- Conduct Customer Satisfaction Surveys
- Establish and maintain effective communication channels and networks between customers and suppliers
- Resolve customer queries / complaints
Suppliers Relations:
- Manage relationships with key Suppliers
- Ensure agreed transport rates are implemented and escalate deviations
- Liaise with Suppliers and deal with logistical issues
- Monitor Supplier satisfaction
BUSINESS PROCESSES
Procurement Strategy:
- Develop and manage the road transport marketing strategy
- Identify and develop local road transporters within the area of operations
Procurement Management:
- Evaluate logistic services
- Deliver on agreed Balanced Scorecard objectives
Supplier Management:
- Review existing arrangements to drive down TCO for both the Client and their Suppliers
- Identify, develop and implement opportunities to leverage the group position in the market place
Contract Management:
- Negotiate contractual terms and conditions within mandates
- Implement and manage Service Level Agreements
- Source and secure Inbound and Outbound Logistics Service providers
- Implement and manage Transport Contractor Service Level Agreements
- Mitigate risks and exposure to disruption of transport services
- Increase contract spend for Inbound and Outbound Logistics Service providers
Contract Administration:
- Maintain Group Contracts on behalf of the Contract Owner (Price, terms and conditions)
- Maintain contractual documentation and systems
- Handle contract queries from all stakeholders, follow-up, liaise and provide feedback
- Create and maintain Group Contracts on behalf of the client
- Update Contract information on SAP and DOCIT
Market Indicators:
- Update and maintain indices data, compare and verify Supplier price increase notifications accordingly
Transport Logistics:
- Monitor Transport Logistics systems and processes and identify opportunities and risks
- Liaise with Site Logistics to manage transport movements between Suppliers, Sites and Customers
- Plan, manage and communicate the train service
- Monitor and manage the routing and scheduling function
Tenders:
- Determine customer requirements and research market, commodities and suitable suppliers
- Compile tender documents and contracts
- Prepare, coordinate and adjudicate tenders
- Negotiate final terms and conditions in conjunction with internal customers
- Conduct Supplier site audits
- Research Market and Commodities
Reporting:
- Analyse Transport Logistics data and reports
GROWTH
Business Improvement:
Identify opportunities for improvements within the Procurement pipeline
BBBEE/Transformation:
- Initiate level 3 BBBEE deals
- Identify and assist in implementation of ESD initiatives
- Increase BBBEE spend
SHAREHOLDER VALUE
Financial Management:
- Manage the Procurement budget
- Assist the Manager in the preparation of budgets, cost and/or any other shipping related reporting
- Control costs in area of responsibility
- Ensure Corporate Governance
- Comply with Financial Policies and Procedures
- Protect company assets
- Reduce Total Cost of Ownership (TCO) and establish a competitive advantage through proactive procurement
Cost/Value Optimisation:
- Identify and drive savings initiatives for the Client to achieve identified saving targets
- Deliver and monitor auditable benefits
Non Negotiable Candidate Requirements:
- Relevant Engineering degree or national diploma
- 6 years’ relevant experience including: commercial contracts, contract negotiation and logistics operation management
- 2 years’ managerial experience
- 6 Sigma Green Belt Minimum
Advantageous:
- Project management specifically with regards to continuous improvement and project management
- SAP Certification