TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Recruitment
Operational Management
HR / Payroll Administration
Reporting
QUALIFICATIONS:
SKILLS AND EXPERIENCE:
COMPETENCIES
Company Description
CallForce Direct is a specialized recruitment agency and BPO, focusing on human development and empowerment of South Africans within the Call Center environment.
Our client, a reputable and established provider in the petroleum industry is seeking experienced and dedicated customer service consultants in Cape Town Town.
Successful applicants will receive full product and systems training over a 6 week period.
This position requires a candidate residing in Cape Town, fully Covid-19 vaccinated as per Policy, a high calibre track record of customer service and available for the assessments and interview process in January 2022.
Should you receive no feedback within 14 working days, consider your application unsuccessful