Job Description/Duties:

Systems
• Provide technical expertise and recommendations in assessing
new IT software projects and initiatives to support
• Identify opportunities that can improve efficiency of business
processes.
• Investigate and resolve application functionality related issues
and provide support and troubleshooting for end users.
• End User Training to enable operators to successfully
complete their duties.

Support
• Assist System Analyst with general system related tasks when
necessary.
• Assist Infrastructure Technician with general Infrastructure
related tasks.
• After hours system support to end users.
• Quick assistance with production hardware failures.
Infrastructure
• General assistance in swapping out faulty equipment with
backup hardware / fixing onsite
• General assistance and good understanding of scales, cameras,
PC and price labelling equipment.
• Maintaining of IT hardware to improve lifespan of hardware
and reduce maintenance costs.
• Price Equipment, Label printers, and workstation Maintenance

Minimum Requirements:

• Grade 12
• A+ certificate
• 2 years’ experience working on IT production hardware,
barcode printers, scales, and price labelling equipment.
• Basic computer knowledge
• Troubleshooting
• Practical
• Functional skills

Technical specialist on IT Production Hardware, Barcode Printers,
Scales, and price labelling Equipment. Servicing of all relevant hardware
on daily basis and be the IT runner in production plants.